Risk management in the mining sector through complex systems
Abstract
Related to complexity there is a wide diversity of concepts. What the Santa Fe Institute (USA) calls “systemic” corresponds to what Morin (Morin, 2006) calls “complex” until there is a unified terminology (Mariotti, 2000). When understanding complex and complexity, then complexity can be perceived as a fabric (what is woven together) of heterogeneous inseparably associated constituents (…) (Morin, 2006). According to different authors main drivers of complexity can be found in human behaviour and uncertainty. This complexity, structural or dynamic can be organizational, technological or nested in their relationship. The complex interrelationship that exists between individuals within an organization or project and its influence on competitiveness can be studied by individual’s emotional intelligence and organizational behaviour (Love, Edwards, and Wood, 2011).
According to ISO 31000:2009, risk management “refers to a coordinate set of activities and methods that is used to direct an organization and to control the many risks that can affect its ability to achieve objectives”. When concerning any sector, industry, services, project or activity, it requires the use of models or theories as guidelines. Therefore when its basic elements comprehend human behaviour and/or uncertainty, risk management in order to be effective and adapted as much as possible to reality, must be operational within complex systems, as already demonstrated in different R&D environments. Risk management faces particular challenges when approaching specific needs, such as the mining sector. The ILO convention (C175, 1995) concerning Safety and Health in Mines, establishes “that workers have a need for, and a right to, information, training and genuine consultation on and participation in the preparation and implementation of safety and health measures concerning the hazards and risks they face in the mining industry”, and furthermore recognizes “that it is desirable to prevent any fatalities, injuries or ill health affecting workers or members of the public, or damage to the environment arising from mining operations”. In this context, risk assessment of integrated operations can be improved by complex risk models and dynamic environments (Grøtan et al., 2011).
Hence, complex systems can provide decision makers a supporting tool comprising a three axis analysis model. Each of the three axis (X, Y and Z) comprehends a multi-variable linear function f i: X: f_1 (management variables related to mining); Y: f_2 (variables related to risk management systems) and Z: f_3 (variables related to complex systems). Such a proposal, designing, developing and testing a risk management decision making model within complex systems, transversal to other hazard sectors of al economic activities, may provide organizations with sustainable and integrated risk management indicators.
References
Afgan, N. and Veziroglu, A. (2012). Sustainable resilience of hydrogen energy system. International Journal of Hydrogen Energy, 37, 5461-5467.
Amaral, L. A. N. and Uzzi B. (2007). Complex Systems - A New Paradigm for the Integrative Study of Management, Physical, and Technological Systems. Management Science, 53(7), 1033-1035.
Ameen, M. and Jacob M. (2009). Complexity in Projects: A Study of Practitioners Understanding of Complexity in Relation to Existing Theoretical Models. In School of Business 2009, Umeå University: Umeå, Sweden.
Badri, A. (2015). The Challenge of Integrating OHS into Industrial Project Risk Management: Proposal of a Methodological Approach to Guide Future Research (Case of Mining Projects in Quebec, Canada) Minerals 5, 314-334. doi:10.3390/min5020314.
Bar-Yam, Y. (1997). Complexity Rising: From Human Beings to Human Civilization, a Complexity Profile, N.E.C.S. Editor, New England Complex Systems Institute: Cambridge, MA, USA.
Bar-Yam, Y. and Kuras M. L. (2003). Complex Systems and Evolutionary Engineering, in An AOC WS LSI Concept Paper, Complex Systems Institute and The MITRE Corporation.
Bar-Yam, Y. (2003). When Systems Engineering Fails - Toward Complex Systems Engineering, in International Conference on Systems, Man & Cybernetics, I. Press, Editor New England Complex Systems Institute: Piscataway - NJ, USA.
Bosch-Rekveldta, M., Jongkindb, Y., Mooia, H., Bakkerc, H., Verbraeckb, A. (2011). Grasping project complexity in large engineering projects: The TOE (Technical,
Organizational and Environmental) framework. International Journal of Project Management, 29(6), 728-
doi:10.1016/j.ijproman.2010.07.008
Cardoso, A., Queiroz, S., Fernandes, A., Roçadas, A. S. and Diogo, M. T. (2014). Técnico de Segurança numa refinaria: responder às especificações de uma indústria. Proceedings Book of SHO 2014 – International Symposium on Occupational Safety and Hygiene, Guimarães, Portugal.
Checkland, P. (2011). Autobiographical retrospectives: Learning your way to ‘action to improve’ – the development of soft systems thinking and soft systems methodology. International Journal of General Systems, 40(05), 487-512.
Dahlberg, R. (2015). Resilience and Complexity: Conjoining the Discourses of Two Contested Concepts. Culture Unbound, Volume 7, 541-557. Published by Linköping University Electronic Press
Domingues, M. S. Q. (2012). Uma abordagem aos projetos complexos na perspetiva da prevenção. Dissertation to obtain Master Degree in Engineering of Occupational Safety and Hygiene, Faculty of Engineering of the University of Porto, Porto, Portugal, 92 p.
Domingues, M. S. Q., Roçadas, A. S. A., Fernandes, A. F., Silva, C. O., Martins, J. M. M., Cabral, A. M. and Diogo, M. T. (2013). Complex Systems Application at Risk Prevention in Processing and Use of Hydrogen Technologies. In IV Iberian Symposium on Hydrogen, Fuel Cells and Advanced Batteries, Estoril, Portugal.
Fitsilis, P. and Damasiotis V. (2015). Software Project’s Complexity Measurement: A Case Study. Journal of Software Engineering and Applications, 8, 549-556.
Grøtan, T. O., Størseth, F., and Albrechtsen, E. (2011). Scientific foundations of addressing risk in complex and dynamic environments. Reliability Engineering and System Safety, 96(6), 706-712. doi: 10.1016/j.ress.2010.12.009.
Haas, E. J. and Yorio, P. (2016). Exploring the state of health and safety management system performance measurement in mining organizations. Safety Science 83 (2016) 48–58.
Hallowell, M. R. and Gambatese, J. A. (2009). Construction Safety Risk Mitigation. Journal of Construction Engineering and Management, 135(12), 1316-1323. doi: 10.1061//asce/co.1943-7862.0000107
Hollnagel, E. (1998). Commentary Comments on “Conception of the cognitive engineering design problem” by John Dowell and John Long. Ergonomics, 41(2), 160-162.
Hollnagel, E., Woods D. D., and Leveson N. G. (2006). Resilience Engineering Concepts and Precepts. Aldershot, Hampshire, England: Ashgate Publishing Limited. 410.
International Labour Organization (1995). Convention N. 176 - Safety and Health in Mines Convention.
Jaafari, A. (2001). Management of risks, uncertainties and opportunities on projects: time for a fundamental shift. International Journal of Project Management, 19(2), 89-101.
doi:10.1016/S0263-7863(99)00047-2
Kumar, P., Rathore, I. (2015). The Need of Mining Industry – A SWOT analysis. International Research Journal of Earth Sciences, 3(8), 32-36.
Le Coze, J. (2005). Are organisations too complex to be integrated in technical risk assessment and current safety auditing? Safety Science, 43, 613–638.
Love, P., Edwards, D., and Wood, E. (2011). Loosening the Gordian knot: the role of emotional intelligence in construction. Engineering, Construction and Architectural Management, 18(1), 50-65. doi: 10.1108/09699981111098685.
Marashi, E. and Davis, J. P. (2006). An argumentation-based method for managing complex issues in design of infrastructural systems. Reliability Engineering & System Safety, 91(12), 1535-1545.
Mariotti, H. (2000). Reducionismo, "Holismo" e Pensamentos Sistêmico e Complexo (Suas consequências na vida cotidiana). In P. Athena (Ed.), As paixões do ego: complexidade, política e solidariedade. São Paulo, Brasil.
Morin, E. (2006). Introdução ao Pensamento Complexo. Editora Sulina, ISBN: 978-85-205-0598-4.
Nelitz, M. A., Beardmore, B., Machtans, C. S., Hall, W. A., and Wedeles, C. (2015). Addressing complexity and uncertainty: conceptual models and expert judgments applied to migratory birds in the oil sands of Canada. Ecology and Society 20(4):4.
doi:10.5751/ES-07906-200404
Perminova, O., Gustafsson, M., Wikstro, K. (2008). Defining uncertainty in projects – a new perspective. International Journal of Project Management, 26(1), 73-79. doi:10.1016/j.ijproman.2007.08.005
Petkov, D., Petkova, O., Andrew T., Nepal T. (2007). Mixing Multiple Criteria Decision Making with soft systems thinking techniques for decision support in complex situations. Decision Support Systems, 43, 1615–1629.
Rasmussen, J. and Lundell, Å. K. (2012). Understanding “communication gaps” among personnel in high-risk workplaces from a dialogical perspective. Safety Science, 50(1), 39-47. doi: 10.1016/j.ssci.2011.06.009
Sayama, H. (2003). Workplace Construction: A Theoretical Model of Robust Self-Replication in Kinematic Universe. In Eighth International Symposium on Artificial Life and Robotics.
Sivadasan, S., Smart, J., Huatuco, L. H., et al., (2010). Operational complexity and supplier–customer integration: case study insights and complexity rebound. Journal of the Operational Research Society, 61(12), 1709-1718.
Snowden, D. J. and Boone M. E. (2007). A Leader's Framework for Decision Making. Harvard Business Review.
Sterman, J. D. (2006). Learning from Evidence in a Complex World. American Journal of Public Health, 96(3), 505-514.
Weick, K. E., Sutcliffe K.M. and Obstfeld D. (2005). Organizing and the Process of Sensemaking. Organization Science, 2005. 16(4), 409-421.